Is this the official government website?
No. We are a private paid preparation service. The official DV website is dvprogram.state.gov.
FAQ
Questions applicants usually ask before starting.
Clear answers about our private preparation service, payment timing, documents, photos, spouse and child rules, and what happens after submission.
Can I apply by myself for free?
Yes. Customers can submit their own official DV entry directly during the registration period.
Can I apply if I live in the United States?
Living in the U.S. does not automatically decide DV eligibility. Country of birth and official program requirements still matter.
What if my country is not listed?
If your birth country is not in the active eligible list, do not guess. A spouse or parent chargeability question may need review.
What do I pay for?
You pay for guided intake, organization, photo review, staff verification, submission support, recordkeeping, and follow-up.
What is included in Single?
Single covers one applicant with automated checks, manual review, photo/document organization, and official submission when ready.
What is included in Couple?
Couple is for two applicants, commonly married spouses. If both spouses are eligible, each may usually have a separate DV entry with the other spouse listed correctly.
What is included in Family?
Family covers up to three applicants and is intended for cases where spouse or child details need to be reviewed together.
What does Premium add?
Premium adds priority handling and a Zoom review call. Same-day submission applies when the official DV window is open and all required information/photos are ready.
Will every package be submitted?
Yes. Every package includes official submission when the DV registration window is open and required information/photos are ready. Premium is priority handling, not a better chance of selection.
Can you guarantee selection?
No. Selection is random. We help reduce avoidable application mistakes, but cannot increase lottery odds.
When does staff review start?
Manual review begins after payment is received and matched to the customer submission.
Can I save progress and finish later?
That is planned for the account/dashboard phase. The current static site starts with a request form.
What documents do I need?
Usually identity information, DV photos, family details, and education/work background. Passport or ID may be requested for spelling and verification.
Do I need a DV photo?
Yes. The principal applicant, spouse, and eligible children may each need current DV-compliant photos.
Which children must be included?
Eligible unmarried children under 21 may need to be included, including natural, adopted, and stepchildren where required by official instructions.
Can both spouses apply?
In many cases, each eligible spouse can submit a separate entry, with the other spouse listed as a derivative where required.
Can I submit more than one entry?
No. Duplicate complete entries for the same person can cause disqualification. We ask about this before submission.
What if another service already submitted me?
Tell us before we prepare anything. Duplicate-risk review is important because a second complete entry can create problems.
Can I use a photo from last year?
Usually no. DV photos should be current and must match official composition rules. We review photos before submission.
Do I need a passport?
Passport rules can change by DV year. We may request passport or ID documents to verify spelling and identity details.
Can I apply for relatives?
You can help relatives collect information, but each applicant's details must be accurate and approved before official submission.
Will I approve the final application?
Yes. The intended process is that you review and authorize the final summary before official submission.
How will I receive my confirmation number?
After successful official submission, we send the confirmation details and keep them organized for result checking.
How are results checked?
Results are checked only through the official Entrant Status Check system. Government selection notices are not sent by email.
What happens if I am selected?
Selection is not a green card approval. Selected applicants still complete later forms, documents, fees, and an interview process.
Which languages are supported?
English is the first baseline. More languages can be added after the design, forms, and legal copy are finalized. See our language and country support plan.