Is this the official government website?
No. We are a private paid preparation service, not affiliated with USCIS or the U.S. Department of State. The official DV website is dvprogram.state.gov.
FAQ
Questions applicants usually ask before starting.
Clear answers about our private preparation service, payment timing, documents, photos, spouse and child rules, and what happens after submission.
Getting started
Can I apply directly without buying preparation help?
Yes. You may apply directly at dvprogram.state.gov during the official registration period. Private preparation help is optional. A 2025 federal final rule establishes a $1 electronic DV registration fee; check current-year official fees and instructions before applying.
Can I apply if I live in the United States?
Living in the U.S. does not automatically decide DV eligibility. Country of birth and official program requirements still matter.
What if my country is not listed?
If your birth country is not in the active eligible list, do not guess. A spouse or parent chargeability question may need review. Read the country eligibility guide and current official instructions.
What documents do I need?
Usually identity information, DV photos, family details, and education/work background. Passport or ID may be requested for spelling and verification. See the requirements checklist.
Do I need a passport?
Passport rules can change by DV year. We may request passport or ID documents to verify spelling and identity details. Follow the current official instructions.
Can I save progress and finish later?
No saved-draft or customer-account feature is available. Have your basic details ready before starting, and do not rely on the form to save unfinished work.
Which languages are supported?
The website and country guides are in English. Ask support about any other language needs before purchasing; availability is not implied by a country link. See our language and country guidance.
Packages and payment
What do I pay for?
You pay for guided intake, organization, photo review, staff verification, submission support, recordkeeping, and follow-up. Government registration charges are separate. See the cost guide for official fees, private package prices, and separate later expenses.
What is included in Single?
Single costs $24 USD and covers one applicant with automated checks, manual review, photo/document organization, and authorized submission support when the official window is open and the entry is ready.
What is included in Couple?
Couple costs $44 USD and covers two applicants, commonly married spouses. If both spouses are eligible, each may usually have a separate DV entry with the other spouse listed correctly.
What is included in Family?
Family costs $64 USD, covers up to three applicants, and is intended for cases where spouse or child details need to be reviewed together. Package size does not change which family members official rules require you to list.
What does Premium add?
Premium costs $94 USD and adds priority review and a Zoom review call when available. It does not guarantee same-day completion, government acceptance, or a better chance of selection.
When does staff review start?
Manual review begins after payment is received and matched to the customer submission.
Does reaching Stripe confirm that my request was received?
No. The form sends a request before opening Stripe, but that redirect does not confirm receipt of your details or files. Keep your payment receipt and contact support to confirm receipt if needed.
Can I cancel or get a refund?
Purchases are generally final and non-cancellable after payment. Changing your mind, applying independently, or not being selected does not by itself qualify for a refund. The Refund and Cancellation Policy allows consideration for duplicate charges, inability to provide the service because of an issue within our reasonable control, material non-delivery, and refunds required by law. There are no routine partial refunds. Priority-service fees are non-refundable once the specified priority work or scheduled Zoom review has begun or been provided. Rights that cannot legally be waived remain protected. Read the full policy before purchasing.
Photos and family
Do I need a DV photo?
Yes. The principal applicant, spouse, and eligible children may each need current DV-compliant photos.
Can I use a photo from last year?
Usually no. DV photos should be current and must match official composition rules. We review photos before submission.
Which children must be included?
Eligible unmarried children under 21 may need to be included, including natural, adopted, and stepchildren where required by official instructions.
Can both spouses apply?
In many cases, each eligible spouse can submit a separate entry, with the other spouse listed as a derivative where required. Read the married-couples guide before preparing either entry.
Can I apply for relatives?
You can help relatives collect information, but each applicant's details must be accurate and approved before official submission.
Submission and follow-up
Does payment mean my official entry is submitted?
No. Payment is for preparation support, not confirmation of a government entry. Official submission requires an open registration window, complete information and photos, and your final approval. Missing details, delays, or technical problems can prevent submission.
Can you guarantee selection?
No. Selection is random. We help reduce avoidable application mistakes, but cannot increase lottery odds.
Can I submit more than one entry?
No. Duplicate complete entries for the same person can cause disqualification. We ask about this before submission.
What if another service already submitted me?
Tell us before we prepare anything. Duplicate-risk review is important because a second complete entry can create problems.
Will I approve the final application?
Yes. Under our service terms, you review and authorize the final summary before official submission.
How will I receive my confirmation number?
Under our service terms, after successful official submission we provide the confirmation page and number. Keep your own copy safely. A Stripe receipt is not a DV confirmation number.
How are results checked?
Results are checked only through the official Entrant Status Check system. Government selection notices are not sent by email.
What happens if I am selected?
Selection is not a green card approval. Selected applicants still complete later forms, documents, fees, and an interview process.
Can I track my request on this website?
There is no customer dashboard or online request-status portal. Contact support about your preparation request. Lottery results are checked separately through the official government Entrant Status Check.
Before you start
Review the package and terms that fit your needs.
Compare private preparation fees and contact support about any unresolved questions before paying. No package can improve lottery odds.
Compare preparation packages